In 2017, Enterprise NSD Customer Support Supervisor Kelley Hatlee was recognized with the award. And four NSD employees just appeared on the 2019 slate of honorees: Account Managers Travis Guenzler and Jason Hodge, National Service Supervisor Ryan Egleston, and Service Advisor Amos Eaton. Combined, the five honorees bring 126 years of automotive experience to Enterprise Fleet Management.
World Class Technician
“This is an incredible honor for our team,” said Tom Gieseking, Vice President of Fleet Operations for Enterprise Fleet Management. “The fact that we now have five ASE World Class Technicians is a huge accomplishment, especially considering only a few dozen were recognized in North America this year. The honor speaks volumes to Enterprise’s commitment to ensuring our clients receive top-notch service.”
To earn the respected status of “World Class Technician,” individuals are required to test and obtain ASE certification in 22 specialty areas. In addition, individuals must acquire the titles of ASE Master Automobile Technician, ASE Master Medium/Heavy Duty Truck Technician and ASE Master Collision Repair Technician, as well as two advanced level diagnostic certifications in gasoline and diesel engines. Once classified, the World Class distinction is valid for life.
Innovative & Creative Information Technology
Enterprise Fleet Management’s National Service Department comprises more than 100 ASE-certified technicians and has been recognized with the ASE “Blue Seal of Excellence” award for 23 consecutive years, an industry record. In 2016, Enterprise Fleet Management also was named to InformationWeek magazine’s “Elite 100” for setting the bar on innovative and creative information technology (IT) programs that improve business operations.
Enterprise Fleet Management and its affiliate Enterprise Holdings are committed to providing customer service excellence through a continued focus on mobility, technology and innovation. In fact, Enterprise Holdings is a leading venture capital investor in autonomous vehicle, mobility and travel technology businesses. As the mobility landscape evolves and customers’ needs change, such investments have long-term potential to transform the company’s business.
Enterprise Holdings manages the largest and most diverse privately-owned fleet in the world through an integrated network of more than 10,000 fully staffed neighborhood and airport rental locations. This global network of independent regional subsidiaries and franchises also operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands in more than 90 countries.
Combined, Enterprise Fleet Management and its affiliate Enterprise Holdings manage more than 2 million vehicles, employ 100,000 worldwide and accounted for $24.1 billion in revenue in fiscal year 2018. In total, the annual revenues of Enterprise Fleet Management and Enterprise Holdings rank near the top of the global travel industry, ahead of many airlines and most cruise lines, hotels, tour operators and online travel agencies. Since 2008, Enterprise Holdings and its affiliates have spent almost $2.4 billion making acquisitions and corporate-venture capital investments or commitments in the U.S., Canada, the U.K., France, Ireland, Spain, Brazil and China. Enterprise Holdings currently is ranked as one of America’s Largest Private Companies and if it were publicly traded, would rank on Fortune’s list of the 500 largest American public companies.
To learn more about Enterprise Fleet Management, visit www.efleets.com.
About Enterprise Fleet Management
Owned by the Taylor family of St. Louis, Enterprise Fleet Management operates a network of more than 50 fully-staffed offices, which manages a fleet of more than 520,000 vehicles in the U.S. and Canada. The business provides full-service fleet management for companies, government agencies and organizations operating medium-sized fleets of 20 or more vehicles, as well as those seeking an alternative to employee reimbursement programs. Enterprise Fleet Management supplies most makes and models of cars, light- and medium-duty trucks and service vehicles across North America.
SOURCE Enterprise Fleet Management