Provider changes are often very complex. Some companies also try to make various technical changes when changing the service provider. This increases the complexity and brings additional question marks into the process of handover. This also applies if the “new” provider is actually an “old” acquaintance and knows the system landscape he is allowed to look after again. If a takeover is overloaded in this way, a process interruption and a second attempt may be necessary. noventum has accompanied such a case and the insight of all parties involved is: Professionalism proves itself above all in dealing with errors and crises.
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Without the comprehensive involvement of the business departments, changing the IT provider is always a risky undertaking
SAP environment for Europe-wide billing processes
In addition to the transition, there were extensive innovations
Successful transition and system change at second attempt
Good crisis management must also be able to say “stop